Effective communication

Effective communication is what one means to say reaching the other person as it was understood. The point is not only to form the right words but to attend to how the other receives them; most misunderstandings are the result not of the intention but of how the intention was perceived. Effective communication involves both speaking clearly and truly listening, that is, a two-way exchange. In coaching, this helps the client see that the sticking point in their relationships is often not in the content but in the way of communicating. When the gap between what is said and what is understood closes, most conflicts ease on their own.