Body language

Body language is the wordless message conveyed, alongside words, through posture, gesture, expression, and distance. This channel often speaks faster and more honestly than words; a slumping shoulder or an averted gaze can reveal what words conceal. Albert Mehrabian's studies drew attention to the weight of nonverbal signs in the emotional message, but his findings have at times been interpreted more broadly than warranted. Body language alone gives no definite verdict; it offers a clue, and to be sure of it one must ask. The coach notices the gap between the client's words and their body and gently reflects it back.