The COACH model

COACH is not a technique but an inner state. Developed by Robert Dilts in his NLP work, this model looks at the state in which the coach holds themselves: Centered, Open, Aware, Connected, and Holding. Its opposite pole is the CRASH state, that is, contraction and disconnection. The coach first regulates their own state, because a scattered coach cannot open space for the client. The quality of the conversation depends largely on the coach's inner state.