Rapportrapport

Rapport is the bond established between coach and client that carries trust and ease. Without this bond, even the best question stays on the surface; a person does not truly open up to someone with whom they do not feel safe. Rapport is often built not with grand gestures but with attentive listening, matching of tone, and genuine interest. Rapport exists when the client can speak beside the coach without moving into defense. It is the ground on which all coaching work is built.